It’s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It’s much more than a great place to work, it’s where our crew looks forward to Monday, not Friday.

What You Will Love About US

• Great Company Culture-Awarded one of the TOP companies to work for
• Competitive salary
• Generous Health Benefit Package (some at NO cost)
• Prepare for the future-401(k) (with 3% match)
• Paid vacation, holidays, and sick leave
• Hybrid and remote schedules
• Employee recognition platform
• Employee discounts (Including a FREE pair of shoes
• Wellness program
• Robust onboarding program
• QUPID Committee
• Engagement Committee

Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions—reducing accidents and saving money!

Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing

We’re seeking a strategic, entrepreneurial Marketplace Lead to own and scale our business across major U.S. online marketplaces — including Amazon, Walmart, Target+, and Zappos. You’ll be responsible for shaping and executing marketplace strategy, driving sales growth, optimizing operations, and leading cross-functional efforts across content, advertising, logistics, and product expansion.

This is a senior individual contributor or manager-level role for someone with 4+ years of experience who thrives in fast-paced environments, understands the nuances of marketplace algorithms and ad platforms, and is comfortable making data-backed decisions. You’ll report to the Director of eCommerce and work closely with leadership to set and hit revenue and profitability goals.

Key Responsibilities:

• Lead marketplace strategy and performance across Amazon, Walmart Marketplace, Target+, Zappos, and other relevant channels

• Manage a team or collaborate closely with specialists, freelancers, or agencies to execute listings, ad campaigns, and catalog growth

• Own the end-to-end operations for Amazon FBA, including forecasting, inventory health, compliance, and case resolution

• Develop and execute advertising strategy across Amazon Advertising (SP, SB, SD) and other platforms to drive efficient growth

• Oversee content optimization: product pages, A+ content, keyword strategy, and image assets — with a focus on conversion and SEO

• Lead new product launches, channel expansions, and promotional calendar planning

• Analyze and report on marketplace KPIs (traffic, sales, ACOS, Buy Box %, return rates, contribution margin, etc.)

• Partner with creative, finance, operations, and customer service teams to ensure seamless execution across all initiatives

• Stay current with marketplace trends, algorithm updates, and compliance changes — and turn them into proactive action

• Build business cases for new channel investments, product expansions, or tools/technology that improve marketplace outcomes

What Success Looks Like:

• Strong year-over-year revenue and profitability growth across U.S. marketplaces

• Improved ad efficiency, product ranking, and conversion rates

• Operational excellence in inventory, fulfillment, and listing compliance

• Scalable internal processes and marketplace playbooks that support growth

• Clear cross-functional alignment and consistent, high-impact reporting to leadership

• Agile response to algorithm shifts, seasonal cycles, and category trends

Requirements:

• 4+ years managing U.S.-based eCommerce marketplaces, with a deep focus on Amazon Seller Central and/or Walmart Marketplace

• Proven success with FBA operations, ad campaigns, and listing strategy

• Strategic thinker who can balance day-to-day execution with long-term planning

• Proficient with SEO, Amazon Advertising, and third-party tools (e.g., Helium 10, Brand Analytics, Jungle Scout)

• Data-driven decision maker, comfortable working with Excel/Sheets and BI dashboards

• Exceptional project management and communication skills — able to drive alignment and accountability across teams

• Self-starter with a bias for action, ownership mindset, and ability to operate independently in a remote setting

Bonus Points For:

• Experience scaling marketplace operations across multiple channels (Amazon, Walmart, Target+, Zappos, etc.)

• Background in digital advertising or eCommerce merchandising strategy

• Experience managing large catalogs (100+ SKUs), multiple brands, or DTC/omnichannel retail

• SFCE is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Shoes For Crews North America, LLC is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status. or any other characteristic protected by applicable law. As a federal contractor, we comply with all applicable federal, state, and local employment laws. We are committed to fair employment practices and ensuring a workplace free from unlawful discrimination and harassment. If you require a reasonable accommodation during the application or hiring process, please contact Talent Acquisition Manager.