It’s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It’s much more than a great place to work, it’s where our crew looks forward to Monday, not Friday.

What You Will Love About US

• Great Company Culture-Awarded one of the TOP companies to work for
• Competitive salary
• Generous Health Benefit Package (some at NO cost)
• Prepare for the future-401(k) (with 3% match)
• Paid vacation, holidays, and sick leave
• Hybrid and remote schedules
• Employee recognition platform
• Employee discounts (Including a FREE pair of shoes
• Wellness program
• Robust onboarding program
• QUPID Committee
• Engagement Committee

Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions—reducing accidents and saving money!

Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing.

Position Summary: Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, finance team, and other key personnel to enhance the order to cash process and customer experience. Managing and developing the credit and cash application team members and providing support to the Associate Director, Accounts Receivable.

Essential Job Functions:

• Supervise and manage a staff of Credit, Collections & Cash Application Representatives, including coaching and team development.

• Responsible for overseeing the credit granting process; Create credit scoring models for risk assessments.

• Drive the organization’s collections strategy, improving collections efficiencies and reducing bad debt.
• Manage the cash application process to ensure an on time monthly close.
• Act as a liaison between sales, customer service, billing, IT, and customer personnel on key credit and collection issues.
• Maintain and document processes and departmental compliance.

Key Responsibilities and Accountabilities:

• Design and drive credit, cash application, and collections KPI’s.
• Maintain and revise - when necessary - policies and procedures to ensure changing business requirements and best practices are met.
• Monitors credit approvals and assists with credit hold escalations.
• Review and approve write off requests received from the collection teams; Review and approve cash application write-off transfers and journal entries.
• Conduct weekly touch base meetings with individual collectors to ensure timely collection of past dues, identification of problem accounts, and mitigation of uncollectable accounts.
• Review and reconcile accounts for write off or 3^rd party collections placement.
• Process customer refund checks.
• Conduct customer calls to resolve account challenges.
• Assist with month end closing tasks and reporting; work with the treasury and accounting teams to reconcile and research any discrepancies.
• Process Bi-weekly payroll in Paylocity.

Key Responsibilities and Accountabilities Cont’d:

• Complete and deliver team performance reviews.
• Assist with year-end audit and accounting requests.
• Perform related duties as assigned.

Minimum Requirements:

• 3-5 years of management experience within Accounts Receivables, Accounting, or Finance.
• Able to work a full time schedule; able to work overtime as needed to meet business demand.
• Accurate and professional written and verbal communication skills.
• Ability to perform in a deadline oriented, dynamic environment.
• A team player willing to assist when needed to improve existing and over-all performance.

Skills and Abilities:

• Extensive experience with credit analysis, advanced data analysis, and excel skills.
• Experience with complex billing and CRM.
• Excellent analytical, problem solving, organizational, people, and multi-tasking skills.
• Through understanding of GAAP.
• Focused attention to detail to perform timely and accurate reporting.
• Advanced knowledge of accounting software (Net Suite experience preferred).

Education:

• Associate degree required.
• Bachelor’s degree preferred.

Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.